Sales Policy for Winstonglasni
Effective Date January 8, 2025
Welcome to Winstonglasni, your trusted destination for high-quality automobiles. At Winstonglasni, we prioritize delivering exceptional vehicles and an unparalleled customer experience. This Sales Policy outlines the terms and conditions that govern the purchase process, ensuring transparency and satisfaction for all customers. By engaging with our services, you agree to the terms set forth below.
1. General Terms and Conditions
The following sales policy applies to all purchases made through our physical location and online platform at www.winstonglasni.com. All transactions must comply with the terms set forth in this policy, which governs the sale of both new and pre-owned vehicles at our dealership.
2. Product Availability
All vehicles available for purchase at Winstonglasni are subject to availability. While we strive to ensure that all vehicle listings are up to date, inventory levels can fluctuate. We reserve the right to make changes to the availability and pricing of any vehicle without prior notice. In the event a vehicle is unavailable after a customer has placed an order, we will inform the customer promptly and provide alternatives or issue a full refund for any deposit made.
3. Pricing
Prices for vehicles, including taxes, fees, and charges, will be disclosed at the time of purchase. Prices listed on our website or in our physical location are subject to change without notice. Additional charges such as delivery, registration, and optional warranties may apply. Please contact our sales team at (302) 430-7595 or via info@winstonglasni.com for full pricing details on any vehicle you are interested in.
4. Payment Methods
We accept a variety of payment methods, including financing options, bank transfers, and credit card payments (subject to credit card limits). Our sales team will guide you through the payment process and help you choose the best payment option based on your financial needs.
For financing, we offer flexible payment plans through our partnered lenders. To apply for financing, please visit our website www.winstonglasni.com to complete the application form, or contact us directly for assistance.
5. Trade-In Policy
Winstonglasni offers a trade-in program, allowing you to exchange your current vehicle for a new or pre-owned vehicle. The trade-in value will be determined based on the condition, age, and market value of your vehicle. Our expert appraisers will evaluate your trade-in and provide an accurate offer.
To get an estimate for your trade-in vehicle, please visit our website or contact us directly at (302) 430-7595 to schedule an appraisal.
6. Delivery and Pickup
Upon completion of the sale, customers can choose to either pick up their vehicle at our dealership located at 16600 Beach Hwy, Ellendale, Delaware (DE), 19941, or arrange for delivery. Delivery charges may apply depending on the location. Our team will work with you to coordinate a convenient delivery schedule or pickup time.
7. Warranty and Returns
At Winstonglasni, we stand behind the quality of the vehicles we sell. New vehicles come with a manufacturer’s warranty, and pre-owned vehicles may have an existing warranty or optional extended warranty coverage. Specific warranty details will be provided at the time of purchase.
We accept returns for pre-owned vehicles under certain conditions. If you encounter any defects or issues with the vehicle that fall under warranty, please contact our customer service team immediately to discuss a resolution. Returns are subject to approval and must adhere to our return policy guidelines.
8. Customer Support and Contact Information
Our goal is to ensure that all our customers receive the best service. Should you have any questions or concerns regarding your purchase, please reach out to our dedicated customer support team. We can be contacted at:
- Phone: (302) 430-7595
- Email: info@winstonglasni.com
- Website: www.winstonglasni.com
For inquiries related to vehicles, financing, or warranty, our team will respond promptly and assist you with any needs or concerns.
9. Privacy and Data Protection
We are committed to protecting the privacy and security of our customers’ personal information. All data collected during the sales process will be handled in accordance with our Privacy Policy, which can be found on our website.
10. Governing Law
This Sales Policy is governed by the laws of the state of Delaware, USA. Any disputes or legal matters arising from the sale of vehicles through Winstonglasni shall be resolved under the jurisdiction of the appropriate courts in Delaware.
Thank you for choosing Winstonglasni. We look forward to serving you and providing you with the best automotive solutions. For further inquiries, visit us in-store or contact us via phone or email.